
How uPVC Multipoint Locks Fail — and Why the Gearbox Is Usually the Culprit
A uPVC multipoint lock works by engaging several locking points simultaneously when you lift the handle and turn the key. At the heart of the mechanism sits the gearbox — a metal cassette that converts the movement of the handle into the upward or downward drive of the shootbolts, rollers and hooks positioned along the edge of the door. After years of daily use, the internal springs and cams inside the gearbox wear down. The first sign is usually a handle that feels stiff or starts to drop under its own weight; the second is a key that turns but fails to move the bolts fully into their keeps in the frame. Left too long, the mechanism can seize completely, leaving you unable to lock the door at all — a serious security risk in any part of Slough, particularly on rear-access properties.
The gearbox is make- and model-specific. Measuring the backset, the distance between fixing holes, and the case height matters enormously — fit the wrong cassette and the shootbolts will not align with the keeps, no matter how much adjustment you make to the striker plates. Our technicians assess the existing mechanism, take the correct measurements and, where the right part is in the van, complete the uPVC door lock repair on the same visit. If a less common part needs to be ordered, we can make the door secure before we leave.




